This website is operated by and on behalf of Sublime Installation, LLC – including its affiliates, divisions, business units and subsidiaries – (“Sublime Installation, LLC”). This privacy policy applies to personal information Sublime Installation, LLC may collect about you through its websites, apps, or other online media under its operation and control (collectively, the “Site”) and to other information we may collect about you in the course of our business. Sublime Installation, LLC recognizes and respects the privacy of the individuals whose personal information it collects, uses and otherwise processes in the course of its business.

Categories of personal information we collect

  • Identifiers. Examples include name, telephone number, postal and email addresses, IP address and other similar identifiers.
  • Internet/Network information. Examples include browsing history, search history, and information regarding your interaction with the Site.
  • Professional or employment-related information.
  • Education information.

Sources of personal information

Personal information you provide
Sublime Installation, LLC collects personal information about individuals when specifically, and knowingly provided by such individuals for purposes disclosed or otherwise known to them when they provide their information or for the wider purposes set out below. This includes, for example, voluntary submission of an email address for our news email update list, providing a business card in a meeting, sending us an email which includes personal information about you, providing basic details for building security purposes when you enter Sublime Installation, LLC premises, or allowing us to photograph, film or otherwise record you when you attend an event that we host or sponsor. Unless we explain otherwise at the time, providing personal information that we request is optional and disclosures are made voluntarily.
Automatic collection of your personal information
We collect certain information by automated means when you visit our website. In particular:
  • Our websites log IP addresses, the type of operating system that the visitor’s computer uses, the type of browser software used by the visitor, and the pages accessed by the visitor.
Sublime Installation, LLC uses this data, in aggregated form, to perform statistical analyses of the collective characteristics and behaviour of our visitors and to measure overall user demographics and interests regarding specific areas of the site.
  • Our websites also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for us and our affiliates. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out herein.
Collection of your personal information from third party sources
If you are involved in a business relationship with us, we may also obtain some limited information about you indirectly, for example when your colleagues give us your contact details and information about your role, or from publicly available sources such as the Internet and/or subscription-based services.

Use of your personal information

We may use the information we collect about you for purposes which are made clear to you (or which you already know) when you provide your information or for the following purposes:
Business-related purposes
  • auditing consumer interactions, including measuring how users interact with the Site;
  • protecting the security and integrity of our premises, websites and other information technology systems (including protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity);
  • debugging to identify and repair errors that impair existing intended functionality;
  • responding to and communicating with you about your requests, questions and comments;
  • managing and developing our relationship with you and the organization that you represent; and
  • operating, evaluating and improving our business.
Legal and compliance purposes
  • protecting ourselves and our employees and business counterparties against fraud and other criminal activity, and co-operating with law enforcement and other regulatory agencies;
  • exercising and defending our legal rights and legal claims made against us; and
  • complying with our legal and regulatory obligations.
Sublime Installation, LLC does not trade, sell or rent personal information but may collect or provide aggregate statistics about its websites and their users to other parties who do not provide services directly to Sublime Installation, LLC. Except in rare circumstances where Sublime Installation, LLC is required by law to disclose or otherwise process your personal information, Sublime Installation, LLC will only process your personal information as necessary for the purposes explained to you when the information is collected or otherwise set out in this policy. Sublime Installation, LLC will not collect your personal information unless it has concluded that it has a legitimate interest in pursuing the relevant purpose.

Disclosures of personal information

Sublime Installation, LLC entities may share personal information about you between themselves, and they may disclose your personal information to technology and other service providers, including professional advisors, who hold and process the information on their behalf. Sublime Installation, LLC may also disclose your personal information if it has a good faith belief that this is necessary for the legal and compliance purposes set out above. For these purposes, we may, for example, disclose information about you to courts and litigation counterparties, insurers, the police and other competent governmental authorities. As we continue to develop our business, we might sell or buy assets. In such transactions, personal information is generally one of the transferred business assets. Also, if either Sublime Installation, LLC itself or substantially all of Sublime Installation, LLC’s assets were acquired, personal information may be one of the transferred assets. Therefore, we may disclose and/or transfer personal information to a third-party purchaser in these circumstances.

Your data protection rights

You have a right to access the information that Sublime Installation, LLC collects about you, and related rights to require your information to be corrected if it is inaccurate, to object to our processing of your information and, in some circumstances, to require us to delete your information or restrict its processing. If you want to exercise any of these rights, or withdraw a consent that you have given to our processing of your personal information, please contact us at privacy@subblimeinstall.com.

Opt out

If you no longer wish to receive our marketing communications, you may opt out of receiving them by following the instructions included in each newsletter.

Retention of your personal information

Sublime Installation, LLC will retain your personal information as follows (or longer if required by law), and will then promptly delete the information:
  • We retain personal information in accordance with Sublime Installation, LLC’s records management policies (unless we delete the information earlier at your request). You may contact Sublime Installation, LLC at privacy@sublimeinstall.com for more information on record retention periods.

Storage of your personal information

Sublime Installation, LLC uses third-party cloud storage providers to store Sublime Installation, LLC data, such as company emails, that may include your personal information. In such circumstances, these agents will not have access to your Personal Information other than to facilitate Sublime Installation, LLC’s storage and retrieval of that data.

California Consumer Privacy Act (“CCPA”)

This statement applies solely to individuals using or visiting this website who are residents of the State of California (“California residents”). The notice above describes the categories of personal information we collect, or have collected, through the Site or in the course of our business in the preceding 12 months, the categories of sources from which personal information is collected, the purposes for which such personal information may be used, and the categories of third parties to whom personal information may be disclosed.

Your CCPA rights

California residents have the following rights regarding their personal information:
  • Right to Request Deletion. You have a right to request that Sublime Installation, LLC delete your personal information from its records and direct any service providers to delete your personal information from their records, subject to certain exceptions.
  • Right to Request Information. You have a right to request that Sublime Installation, LLC disclose the following to you as it relates to the 12-month period preceding its receipt of your request: (1) the categories and specific pieces of personal information Sublime Installation, LLC has collected about you; (2) the categories of sources from which your personal information is collected; (3) the business or commercial purpose for collecting your personal information; (4) the categories of personal information disclosed for a business purpose; and (5) the categories of third parties with whom Sublime Installation, LLC has shared your personal information.
  • Right to Request Information as to Sale or Disclosure for Business Purpose. Sublime Installation, LLC does not sell your personal information or disclose your personal information for a business purpose.
  • Right to Non-Discrimination. Sublime Installation, LLC will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, please submit a request to privacy@sublimeinstall.com or call 320-980-7785You must describe your request with enough detail so we can understand and respond to it. A verifiable consumer request is one made by an individual who is: (i) the consumer who is the subject of the request; (ii) a consumer on behalf of the consumer’s minor child, or (iii) by a natural person or person registered with the Secretary of State authorized to act on behalf of a consumer. We may request that you provide us with information to verify your identity and/or authority to act on behalf of a consumer. Personal information collected to determine whether your request is a verifiable consumer request will not be used for any other purpose. We will respond to your request within 45 days of its receipt, unless we notify you that we need more time.

Contact us

If you have any questions or comments regarding this Privacy Policy or our information collection practices, please contact us by sending an email to Sublime Installation, LLC’s Chief Privacy Officer at: privacy@sublimeinstall.com.